Privacy Policy

At Unchained, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and purchase our products.

Information We Collect

When you make a purchase or interact with our website, we may collect:

• Contact Information: Your name and email address for order confirmation and delivery of digital products
• Payment Information: Payment details are processed securely through Shopify and are never stored on our servers
• Usage Data: Anonymous information about how you interact with our website, including pages visited and time spent

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Deliver digital products to your email
• Send order confirmations and updates
• Respond to customer service inquiries
• Send marketing communications (only with your consent)
• Improve our website and services

Third-Party Services

We use trusted third-party services to operate our business:

• Shopify: Our e-commerce platform for processing orders and payments
• Payment Processors: Secure payment processing through Shopify Payments and other providers
• Analytics: Anonymous website analytics to improve user experience

These services have their own privacy policies and handle your data according to their terms.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can disable cookies in your browser settings, though this may affect some website functionality.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Withdraw consent where processing is based on consent

Data Security

We implement appropriate security measures to protect your personal information. All payment transactions are encrypted and processed through secure, PCI-compliant systems.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at info@unchainedstore.com.