Refund Policy

At Unchained, we are committed to ensuring your satisfaction with your purchase. If, for any reason, you are not satisfied, we offer a straightforward refund policy. Please review the details below:

Digital Products

Eligibility for Refunds:

We stand behind the quality of our digital products. If you are unsatisfied, we offer a full refund provided the following conditions are met:

• You must submit your refund request within 30 days of purchase.
• Refund requests must include documented proof that you followed all steps in the product's guidelines or instructions as outlined.

Steps to Request a Refund for Digital Products:

1. Contact Us: Email info@unchainedstore.com with your order number, reason for requesting a refund, and documented evidence of your compliance with the product's instructions. This may include screenshots, progress logs, or other relevant details.
2. Review Process: Once your request is submitted, our team will review the documentation to verify eligibility. This process may take up to 5 business days.
3. Refund Issuance: If approved, we will process your refund to the original payment method within 5–7 business days.

Additional Notes

• Refunds can only be issued to the original payment method.
• Sale or clearance items are non-refundable, unless defective or damaged.

For any questions or concerns about this policy, please contact us at info@unchainedstore.com. Thank you for choosing Unchained!